Privacy Statement for the City of Sherwood, Arkansas

This Privacy Statement informs you about the types of information the City of Sherwood gathers online when you visit cityofsherwood.net or any of our associated Web sites, how we may use that information, and whether we disclose it to anyone.

This Privacy Statement may change from time to time, so please check back periodically. This Statement explains the following regarding the treatment of data collected on our Site(s) 

1. Sites covered by this Statement
2. What information we collect
3. Why we collect your information
4. How we use your information
5. Sharing your information
6. Use of cookies on these sites
7. Links to other Web sites
8. Changes to this statement
9. Contact us

1. Sites covered by this Statement

This Privacy Statement covers the collection and use of data on the cityofsherwood.net Web site(s) and any affiliated sites managed by the City of Sherwood.

2. What Information we collect

The information collected on our Site(s) generally falls into the following two categories: Personally Identifiable Information and Non-Personally Identifiable Information.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. The Personally Identifiable Information we collect when you use our Site(s) may include: 

We request Personally Identifiable Information when you: 

We also collect Personally Identifiable Information when you ask that we send information directly to other people; in these cases, we will collect the information you submit about the recipient.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. The non-personally identifiable data we collect when you visit our Site(s) may include the Uniform Resource Locator (URL1) of the pages you visit on our Site(s) and our Internet Protocol (IP2) address. This Statement also contains more information about how we use cookies and other technology to collect this data.

We do not connect the Personally Identifiable Information and Non-Personally Identifiable Information we collect on our Site(s).

 3. Why we collect your information

Our primary goals in collecting information are:

We use your Personally Identifiable information to process your request or provide the requested information. We use Non-Personally Identifiable Information on an aggregated basis to help us understand how visitors use our Site(s) and to measure interest in the various pages. We use this information to improve the content of our Site(s) and to make our Site(s) easier to use.

4. How We Use Your Information

We gather and use information in a number of ways, including the following:

Surfing: We collect certain Non-Personally Identifiable Information when you visit our Site. We collect this information to help run our Site(s) more efficiently, to gather broad demographic information and to monitor the level of activity on our Site(s).

Online surveys: We collect Personally Identifiable Information from customers who volunteer to complete surveys. We use this information to improve our services.

Newsletters and e-mails: We collect Personally Identifiable Information when you ask to receive newsletters, e-mails, and other information. We use this information to provide you the information you request.

Contact information: If you contact us, we may keep a record of your correspondence or comments, including Personally Identifiable Information, in a file specific to you. We use this information to help us provide better service in the event you contact us again.

5. Sharing your information

City of Sherwood.net will not rent, sell or give away any Personally Identifiable Information entered into the Web site to third parties for marketing or mailing list purposes. However, Your Personally Identifiable Information may be shared as required: by the Arkansas Freedom of Information Act, for a third party to process the request, and otherwise by law.

Arkansas Freedom of Information Act:

Information which can be identified or associated with a particular person or persons that is collected by City of Sherwood Web sites are subject to these principles and policies:

The information collected should only be that necessary to provide the information or services sought by the requester, just as a person might provide such information when visiting a governmental office in person. The information collected is subject to the same controls and uses as that collected by governmental offices visited in person, again subject to the access and confidentiality provisions of the Arkansas Freedom of Information Act, Ark Code Ann., § 25-19-101 through 25-19-107, or to other applicable sections of the Arkansas Code.

You do not have to provide personal information to visit the City of Sherwood’s Web site(s) or download this information. The IP (Internet Protocol) numbers of computers used to visit network sites are noted as part of our statistical analysis on use of our Web site(s) and how to better design services and facilitate access to them.

Various commercial Web sites may be linked through the network. These private sector sites are not subject to the Arkansas Freedom of Information Act. Visitors to those sites may wish to check their privacy statements and be cautious about providing personally identifiable information.

 6. Use of Cookies On This Site

A "cookie" is a small data file transferred by a web site to your computer's hard drive. You are sent cookies when you surf the City of Sherwood’s Web site(s), respond to online surveys, or request information. Accepting the City of Sherwood’s Web site(s) cookies does not give us access to your Personally Identifiable Information, but we can use the cookies to identify your computer. The aggregate information collected permits us to analyze traffic patterns on our Site(s). This can enable us over time to provide you with a better experience on our Site(s) by improving the content and making it easier to use.

Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept certain cookies, by adjusting the preferences in your browser. If you turn off cookies, though, there may be some features of our Site(s) that will not be available to you and some Web pages may not display properly. You can find information on popular browsers and how you can adjust them to control cookies at the following Web sites:

Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm

Netscape Navigator: http://www.netscape.com/legal_notices/cookies.html

7. Links to Other Web Sites

Parts of our Site(s) contain links to third-party web sites for your convenience and information. If you use these links, you will leave the City of Sherwood Web site(s). When you access a non-City of Sherwood Web site, even one that may contain the City of Sherwood logo, please understand that we do not control the content and are not responsible for the privacy practices of that site. We suggest that you carefully review the privacy policies of each site you visit. This Privacy Statement does not cover the information practices of those web sites linked to our Site(s). These other sites may send their own cookies to users, collect data, or solicit personal information.

8. Changes to This Statement

If there are changes or additions to the terms of this Privacy Statement, we will post those changes on our Web site(s) so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our site. Regardless of any changes we make to our Privacy Statement, we will always use your Personally Identifiable Information in accordance with the version of the Statement in place at the time you provided your information, unless you give your express consent for us to do otherwise.

9. Contact Us

If you have any questions or concerns about the City of Sherwood’s use of your information or about this Privacy Statement, please send an e-mail to webmaster@cityofsherwood.net and note "Privacy" in the subject line.

This statement is effective on June 21, 2007.